Venue Privacy Policy

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Program Name: The Enchanted Hourglass Alerts
Program Description:
By subscribing to The Enchanted Hourglass SMS Program, you agree to receive text messages related to venue updates, promotions, booking confirmations, reminders, and special event offers. Message frequency varies based on user interaction and subscription preferences.

Opt-Out Instructions:
You can cancel the SMS service at any time. Simply text “STOP” to the short code. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. After confirmation, you will no longer receive SMS messages from us.

Rejoining Instructions:
To rejoin, simply sign up again through our website or contact form, and we will resume sending messages to your mobile number.

Help Instructions:
If you experience issues with the messaging program, reply with the keyword “HELP” for assistance, or reach out to us at contact@theenchantedhourglass.com.

Carrier Liability Disclaimer:
Carriers are not liable for delayed or undelivered messages.

Message and Data Rates Disclaimer:
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text or data plan, contact your wireless provider.

Privacy Policy Link:
For privacy-related inquiries, please review our Privacy Policy: https://theenchantedhourglass.com/privacy-policy

Compliance with Industry Standards:
Our SMS program complies with all applicable CTIA and carrier requirements, including the CTIA Short Code Monitoring Handbook. We adhere to all federal and state laws governing text messaging programs.

Legal Compliance Note:
By opting into our SMS program, you confirm that you are at least 18 years old, are the authorized account holder or have permission from the account holder, and consent to receive messages as described.